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UtilitiesApr 29, 2026·8 min read·Ewale Team

ECG Shortcode

ECG Shortcode: The Fast Answer

The simple ECG shortcode to buy ECG prepaid credit or pay an ECG postpaid bill through Ewale is *714*22#. Dial the code on any mobile phone, choose Utility, select ECG, enter your meter or account number, type the amount, and confirm with mobile money.

If you are searching for ECG shortcode Ghana, ECG prepaid shortcode, ECG payment shortcode, or how to buy ECG token by shortcode, this guide gives you the exact steps. Ewale helps you pay ECG bills quickly without downloading an app or using mobile data.

Quick Summary

  • Shortcode: *714*22#
  • Service: ECG prepaid and ECG postpaid electricity payment
  • Platform: Ewale / Ewalepay
  • Works on: MTN, Telecel, and AT mobile money supported phones
  • Internet required: No
  • Best for: Buying ECG token, topping up prepaid meters, and paying postpaid bills

What Is the ECG Shortcode?

An ECG shortcode is a USSD code you dial on your phone to access electricity payment services. Instead of visiting a payment office or opening an app, you use a phone menu to buy power or pay your bill. On Ewale, the shortcode is *714*22#.

The shortcode is useful for people who want a fast ECG payment method in Ghana, especially when there is no internet connection, low battery, poor network data, or an urgent need to buy prepaid electricity at night.

How to Pay ECG with Ewale Shortcode *714*22#

  1. Dial *714*22# on your phone.
  2. Select Utility from the Ewale menu.
  3. Choose ECG.
  4. Select Prepaid if you need a token, or Postpaid if you are paying a bill.
  5. Enter your ECG meter number or account number carefully.
  6. Enter the amount you want to pay in Ghana cedis.
  7. Review the details on the confirmation screen.
  8. Approve the mobile money prompt with your PIN.
  9. Wait for the SMS confirmation and, for prepaid meters, your ECG token.

How to Buy ECG Prepaid Credit with Shortcode

To buy ECG prepaid credit, dial *714*22#, choose Utility, select ECG, then choose Prepaid. Enter your meter number and the amount you want to buy. After payment, Ewale sends your electricity token by SMS.

Always check that the meter number is correct before confirming. A wrong meter number can send the token to the wrong account, and reversing electricity payments may take time.

How to Pay ECG Postpaid Bill with Shortcode

For postpaid ECG bills, use the same Ewale shortcode: *714*22#. Select Utility, choose ECG, select Postpaid, enter your account or meter number, enter the amount, and approve the payment.

Postpaid payments help reduce or clear your outstanding ECG bill. Keep the SMS receipt because it contains transaction information you may need for support or reconciliation.

Why Use Ewale for ECG Shortcode Payments?

  • No internet needed: USSD works without mobile data or Wi-Fi.
  • Any phone works: Use a smartphone or a basic phone.
  • Fast ECG token delivery: Prepaid tokens are sent by SMS after payment.
  • Prepaid and postpaid support: One shortcode handles both payment types.
  • Available anytime: Buy power during the day, at night, on weekends, or on holidays.
  • Built for Ghana: Ewale is focused on everyday Ghanaian bill payments and digital services.

What You Need Before Dialing the ECG Shortcode

  • Your ECG prepaid meter number or postpaid account number
  • A phone that can dial USSD codes
  • An active mobile money wallet
  • Enough mobile money balance for the amount and any service charge
  • Good network signal to receive the payment prompt and SMS token

ECG Prepaid vs Postpaid: Which Option Should You Choose?

Choose Prepaid if your meter uses tokens. You pay first, receive a token, and enter it into the meter to load units. This is common in many homes and small businesses.

Choose Postpaid if ECG sends you a bill after electricity usage. You enter the account or meter number and pay the bill amount or part of the bill through the shortcode.

ECG Shortcode Not Working? Try These Fixes

The shortcode does not open

Check your network signal and dial *714*22# again. USSD can fail when the network is congested.

Meter number is rejected

Confirm the meter number from your meter screen, old receipt, ECG bill, or previous token SMS. Enter only the numbers, without spaces.

Payment prompt does not appear

Wait a few seconds and check your mobile money menu. If the prompt expires, restart the process and confirm again.

Token has not arrived

Wait 5 to 15 minutes and check your SMS inbox. If the token still does not arrive, contact Ewale support with your transaction reference.

ECG Shortcode FAQ

What is the ECG shortcode on Ewale?

The ECG shortcode on Ewale is *714*22#. Dial it to access ECG prepaid and postpaid electricity payment services.

Can I buy ECG prepaid token with *714*22#?

Yes. Dial *714*22#, select Utility, choose ECG, select Prepaid, enter your meter number and amount, then approve payment.

Can I pay ECG postpaid bill with the shortcode?

Yes. The same Ewale shortcode supports ECG postpaid payments. Select Postpaid from the ECG menu and follow the prompts.

Do I need internet to use the ECG shortcode?

No. USSD shortcodes work without internet. You only need mobile network signal and an active mobile money wallet.

How fast will I receive my ECG token?

Most ECG prepaid tokens arrive by SMS within a few minutes after successful payment. During busy periods, delivery can take longer.

Can I pay ECG for another person?

Yes. You can pay for another person if you have the correct ECG meter number or account number.

Final Answer: The ECG Shortcode to Remember

The ECG shortcode to remember is *714*22# on Ewale. Use it to buy ECG prepaid electricity, pay ECG postpaid bills, receive tokens by SMS, and manage electricity payments quickly from your phone.

Dial *714*22# now to pay your ECG bill with Ewale.

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