GoTV Decoder Activation After Payment — Timeline and Tips

Activation Timeline

GoTV subscriptions typically activate within 5–15 minutes after Ewale payment. Some cases may take up to 30 minutes.

While You Wait

• Keep decoder powered on
• Ensure antenna/dish connection is intact
• Save your SMS payment receipt

Troubleshooting

1. Restart decoder (unplug 30 sec)
2. Re-scan channels if needed
3. Wait 1 hour total before escalating
4. Contact Ewale with receipt reference

No Double Payments

Only retry if your mobile money was NOT debited. A successful debit means payment went through — wait for activation.

Get Started Now

Dial *714*22# on Ewale to complete your transaction in seconds. For help, select Contact Us from the main menu or email walletewale@gmail.com.