General Information
Ghana Water FAQ
Answers to common Ghana Water Company (GWCL) questions on meters, service lines, payments, billing, and water supply. Pay your water bill on Ewale with *714*22#.
Pay Ghana Water on Ewale
*714*22#
General Questions
It depends on the size of the service line or the distance. Meters are not sold; customers pay an installation fee.
Contact the call center for directions:
- 08004000
- 0302218240
- Visit a nearby district office with a photocopy of your approved site plan.
- Purchase a new service form.
- Additional instructions will be provided at the district office.
- Domestic: GHS 5
- Commercial: GHS 12
Contact the call center for information:
- 08004000
- 0302218240
Due to late payments or errors in customer account numbers.
- Pay on time and confirm your account number before payment.
- Pay Ghana Water bills on Ewale: dial *714*22# → Utility → Ghana Water.
Customers should write officially to the district office for corrections to be made.
No Flow
Taps may not flow due to major shutdowns for pipe maintenance or repair works.
As soon as the repair works are completed.
Announcements are generally made before planned shutdowns. In emergency situations, advance notice may not be possible.
Yes. The company follows a planned rationing schedule for the various districts.
Need to pay now?
Check or pay your Ghana Water bill on Ewale — dial *714*22#.