support desk
Answers without gradients.
This page is the official playbook for fixing any Ewale hiccup—no bots, no fluff.
ussd
*714*22# → Support
Immediate human handoff
walletewale@gmail.com
Replies in < 1 business day
hours
24 / 7
Weekends + holidays included
How do I use Ewale?
Dial *714*22#, select the service tile, approve your payment prompt. No app, no data.
What can I pay for?
Airtime, bundles, TV, utilities, result vouchers and wallet settlements live on the same rail.
Is it secure?
Every transaction is encrypted end-to-end and logged for auditing. We do not store card numbers.
Which networks?
MTN, Vodafone, AirtelTigo, Telecel plus ECG, Ghana Water and all major TV providers.
What if a payment fails?
Retry is automatic. If it still fails, email walletewale@gmail.com or dial *714*22# → Support.
Can I talk to a human?
Yes. Our team sits on the other end of the USSD Support option 24/7.
still stuck?
Dial the code or ping the inbox.
We keep the same people who build Ewale on the support desk. Expect precise answers.