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TV BillsMar 16, 2026·8 min read·Ewale Team

How to Pay StarTimes Subscription with Shortcode *714*22# in Ghana (2026)

Pay StarTimes Subscription with Shortcode in Ghana

Need to pay StarTimes shortcode Ghana or renew StarTimes USSD from your phone? You can settle your StarTimes subscription instantly using the shortcode *714*22# — no smartphone, no internet, and no app required.

Ewale's shortcode works with MTN Mobile Money, Vodafone Cash, and AirtelTigo Money. Whether you're renewing your Nova, Smart, Super, or Chinese package, you can pay in under a minute from anywhere in Ghana.

Why Pay StarTimes with Shortcode *714*22#?

  • No app or internet needed — works on any phone (even basic feature phones)
  • Instant activation — your subscription is renewed within minutes
  • Available 24/7 — pay at midnight, weekends, or public holidays
  • All networks supported — MTN, Vodafone, AirtelTigo
  • Choose your package — Nova, Smart, Super, or Chinese — all in one menu
  • SMS receipt — get instant confirmation via text message
  • Earn cashback — every payment earns you commission credits on Ewale
  • No queues — skip the trip to agents or StarTimes offices

What You Need

  • A mobile phone (any phone — smartphone or feature phone)
  • Active mobile money wallet (MTN MoMo, Vodafone Cash, or AirtelTigo Money)
  • Your StarTimes smartcard number (printed on your decoder or smartcard)
  • Sufficient balance in your mobile money account for the package amount plus any service fee

Step-by-Step: How to Pay StarTimes with Shortcode

Step 1: Dial the Shortcode

Open your phone's dialler and dial *714*22#. This launches the Ewale USSD menu instantly.

Step 2: Select "TV Bills" from the Menu

From the main menu, choose the TV Bills option. This shows you all available TV subscription services including DSTV, GoTV, and StarTimes.

Step 3: Choose "StarTimes"

Select StarTimes from the TV bills list. You'll be prompted to enter your smartcard number.

Step 4: Enter Your Smartcard Number

Enter your StarTimes smartcard number — the unique number printed on your decoder or smartcard. Double-check the digits before proceeding.

Step 5: Choose Your Package or Amount

Select the package you want to pay for (Nova, Smart, Super, or Chinese) or enter a custom amount. The system will display the package price.

Step 6: Review the Payment Summary

Check the summary showing your smartcard number, package, amount, and any service fee. Make sure everything is correct.

Step 7: Confirm and Approve

Confirm the transaction and approve the mobile money debit via your PIN. You'll receive an SMS receipt confirming the payment within seconds. Your StarTimes subscription will be activated shortly.

StarTimes Packages Available in Ghana

StarTimes Ghana offers several subscription packages. Prices may vary — always confirm the exact amount on the shortcode menu before paying:

  • Nova — around GHS 40/month — 33 channels including TV3 Ghana, Adom TV, Joy Prime, AMC Movies
  • Smart — around GHS 70/month — 49 channels including Nickelodeon, ESPN, Zee Cinema, Al Jazeera, France 24
  • Super — around GHS 120/month — 40 channels including Bundesliga, ESPN, Star Gold, premium sports
  • Chinese — around GHS 180/month — Chinese dramas, movies, and lifestyle content

You can also pay for multiple months at once. Select your preferred package and duration when prompted.

Troubleshooting Common Issues

"Smartcard number not found" or "Invalid smartcard"

Double-check your smartcard number. It should match exactly what's printed on your decoder or smartcard. Remove any spaces or dashes. Ensure you're entering the smartcard number, not the decoder serial number.

"Insufficient balance"

Top up your mobile money wallet and try again. Remember to account for the package price plus any service fee.

"Transaction failed"

Wait 2-3 minutes and retry. If the issue persists, dial *714*22# and select Support, or email walletewale@gmail.com.

"Payment made but channels not activated"

StarTimes activation can take a few minutes. Try switching off and on your decoder, or wait up to 30 minutes. Keep your SMS receipt as proof. Contact Ewale support if channels don't activate after an hour.

"USSD session expired"

USSD sessions time out after a period of inactivity. Simply dial *714*22# again and complete the process from the start.

Where to Find Your StarTimes Smartcard Number

Your StarTimes smartcard number is a unique identifier required for payment. You can find it in these places:

  • Printed on the physical smartcard (inserted in your decoder)
  • On the decoder itself — often on a sticker on the back or bottom
  • On your StarTimes installation receipt or previous payment slip
  • In the StarTimes ON app — under "My Account" or "Decoder Info"
  • By calling StarTimes Ghana customer service: 0242437888 or +233 655700700

Other Bills You Can Pay with *714*22#

The same shortcode lets you pay all your other bills too:

Frequently Asked Questions

What shortcode do I dial to pay my StarTimes subscription?

Dial *714*22# on any mobile phone, select TV Bills → StarTimes → enter your smartcard number → choose package → confirm. It works on all networks — MTN, Vodafone, and AirtelTigo.

Can I pay StarTimes without internet?

Yes. The shortcode *714*22# uses USSD technology, which works offline on any phone — including basic feature phones. No data or Wi-Fi required.

What is the StarTimes smartcard number?

The smartcard number is a unique ID printed on your StarTimes smartcard or decoder. It's different from the decoder serial number. You need it to pay your subscription via shortcode.

How long does StarTimes activation take after payment?

Most activations complete within a few minutes. In some cases it can take up to 30 minutes. If your channels don't appear, try switching your decoder off and on. Keep your SMS receipt as proof of payment.

Can I pay for someone else's StarTimes subscription?

Yes. Simply enter their smartcard number when prompted. You can pay for any StarTimes account, not just your own.

Is there a fee for paying StarTimes via shortcode?

A small service fee may apply depending on the transaction amount. The exact fee is displayed on the confirmation screen before you approve the payment — no hidden charges.

Summary

Paying your StarTimes subscription with the shortcode *714*22# is the fastest, simplest way to renew your digital TV from anywhere in Ghana. No queues, no apps, no internet — just dial, select TV Bills → StarTimes, enter your smartcard number, choose your package, confirm, and you're done. You even earn cashback with every payment.

Dial *714*22# now to pay your StarTimes subscription.

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