Pay Your Ghana Water Bill with a Simple Shortcode
Tired of queuing at Ghana Water Company offices to pay your water bill? You can now pay your Ghana Water bill instantly using the USSD shortcode *714*22# from any mobile phone — no smartphone, no internet, no app required.
Ewale's shortcode payment service works with MTN Mobile Money, Vodafone Cash, and AirtelTigo Money. Whether your Ghana Water account is prepaid or postpaid, you can settle your bill in under 60 seconds from anywhere in Ghana.
Why Pay Your Water Bill with Shortcode *714*22#?
- No app or internet needed — works on any phone (even basic feature phones)
- Instant processing — your payment reflects within minutes
- Available 24/7 — pay at midnight, weekends, or public holidays
- All networks supported — MTN, Vodafone, AirtelTigo
- Check your bill first — view your current balance before you pay
- SMS receipt — get instant confirmation via text message
- Earn cashback — every payment earns you commission credits on Ewale
What You Need Before You Start
- A mobile phone (any phone — smartphone or feature phone)
- Active mobile money wallet (MTN MoMo, Vodafone Cash, or AirtelTigo Money)
- Your Ghana Water customer account number (12-digit number on your water bill)
- Sufficient balance in your mobile money account
Step-by-Step: How to Pay Ghana Water Bill with Shortcode
Step 1: Dial the Shortcode
Open your phone's dialler and dial *714*22#. This launches the Ewale USSD menu instantly.
Step 2: Select "Utility" from the Menu
From the main menu, choose the Utility option. This shows you all available utility services including ECG and Ghana Water.
Step 3: Choose "Ghana Water"
Select Ghana Water from the utilities list. You'll be asked whether you want to Check Bill or Pay Bill.
Step 4: Check Your Bill (Optional but Recommended)
Select Check Bill and enter your 12-digit Ghana Water account number. The system will display your current outstanding balance so you know the exact amount to pay.
Step 5: Enter Your Account Number
Enter your 12-digit Ghana Water customer account number. Double-check this number — it appears on your water bill statement or previous receipts.
Step 6: Enter Payment Amount
Type in the amount you want to pay in Ghana Cedis (GHS). You can pay the full balance or make a partial payment.
Step 7: Confirm and Approve
Review the payment summary showing your account number, amount, and service fee. Confirm the transaction and approve the mobile money debit via your PIN. You'll receive an SMS receipt confirming the payment within seconds.
Troubleshooting Common Issues
"Account number not found"
Double-check your 12-digit number. It should match exactly what's on your Ghana Water bill. Remove any spaces or dashes.
"Insufficient balance"
Top up your mobile money wallet and try again. Remember to account for any service fee.
"Transaction failed"
Wait 2-3 minutes and retry. If the issue persists, dial *714*22# and select Support, or email walletewale@gmail.com.
"Payment made but bill not updated"
Ghana Water's system may take up to 24 hours to reflect. Keep your SMS receipt as proof of payment. Contact Ewale support if it doesn't reflect after 24 hours.
Where to Find Your Ghana Water Account Number
Your Ghana Water account number is a 12-digit number that appears on:
- Your monthly water bill statement
- Previous payment receipts
- Your water meter card
- Ghana Water customer service — call or visit your nearest GWCL office
Other Bills You Can Pay with *714*22#
The same shortcode lets you pay all your other bills too:
- Pay ECG electricity bill with shortcode
- Pay DSTV subscription with shortcode
- Pay GoTV subscription with shortcode
- Pay StarTimes subscription with shortcode
- Complete guide to USSD shortcode payments in Ghana
Frequently Asked Questions
What shortcode do I dial to pay my Ghana Water bill?
Dial *714*22# on any mobile phone, select Utility → Ghana Water → Pay Bill. It works on all networks — MTN, Vodafone, and AirtelTigo.
Can I check my Ghana Water bill before paying?
Yes. After selecting Ghana Water, choose "Check Bill" and enter your account number. You'll see your current outstanding balance before making any payment.
Is there a fee for paying via shortcode?
A small service fee may apply depending on the transaction amount. The exact fee is displayed on the confirmation screen before you approve the payment — no hidden charges.
How long does it take for payment to reflect?
Most payments reflect instantly or within a few minutes. In rare cases, it can take up to 24 hours for Ghana Water's system to update. Keep your SMS receipt as proof.
Can I pay someone else's Ghana Water bill?
Yes. Simply enter their 12-digit Ghana Water account number when prompted. You can pay for any account, not just your own.
Do I need internet or a smartphone?
No. The shortcode *714*22# uses USSD technology, which works offline on any phone — including basic feature phones. No data or Wi-Fi required.
Summary
Paying your Ghana Water bill with the shortcode *714*22# is the fastest, simplest way to settle your water bill from anywhere in Ghana. No queues, no apps, no internet — just dial, select Ghana Water, enter your account number, confirm, and you're done. You even earn cashback with every payment.
Dial *714*22# now to pay your Ghana Water bill.